RESUME
Professional ​
info​​
With over twenty years of experience in direct sales, creativity, integrity, and relationship building are inherent in my management strategy. With the recent completion of my Masters in Strategic Communication, including a concentration in digital communication, strategies, and analytics, I intend to leverage digital marketing and social media in the communications, advertising, or public relations field. As an account executive and business owner, I have employed strong communication strategies to consistently exceeded revenue and marketing objectives. Adding a proficiency in social media and analytics rounds my traditional interpersonal skill set to up-to-date expertise.
Skills & Certifications
Agile
Strategic Planning
WORD
Excel
Powerpoint
Google Analytics Certification
Meltwater Certified
Hootsuite Platform Certification
Google Ads Display Certification
Google Ads Search Certification
Press Releases/News Release
Media Pitching
Social Media Content
Social Media Calendar
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Work​
experience​
Owner/Property Manager
​1997 - present
For over twenty-five years I have owned and managed rental properties all over the United States. I created paper and digital marketing materials, advertising property assets, and information. I oversee guest services and property maintenance and I compile and report all company financials.
Account Executive - AT&T
1990-1997​
​As a Select Customer Account Executive, I specialized in customer relationship management and business development. I enjoyed the status of President's Club award member, for exceeding market and business objectives every year. I headed several training seminars, including Marketing Summit and Quality Assurance, and I served as a senior mentor to all new team recruits.
Account Manager - Xerox Corporation
1988-1990​
​As a Xerox outside sales team member, I consistently exceeded revenue objectives, established extended customer bases, and developed customer-specific business solutions. I was selected as a member of the Xerox Quality team, providing in-house training and certification boards. I routinely achieved 'Account Manager of the quarter,' and President's Club status.
Education
The American University - MA Strategic Communication
August 29, 2021​
GPA 4.0
Completed an MA in Strategic Communication with a concentration in analytics and digital communication strategies.​
SOC Academic Recognition Recipient
Thesis: It's A Small World After All: A Tale of Glocalization and How the Walt Disney Company Adapts 'The Mouse' in Any Country's House
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The American University
1984-1988​
​Graduated cum laude with an interdisciplinary studies BA in Communications/Legal Institutions/Economics and Government. In addition to spending a London semester abroad, I completed several internships, including placements on Capitol Hill, The United Nations Association (London), NBC, and The Charles E. Smith Companies.